Downeast Energy's schedule of potential charges and fees, & terms and conditions



Estimated Annual Propane Purchases __________ (GAL)
Special Delivery Charge: $85.00 Business Hours
(Incurred for Unscheduled, Off-route deliveries) $174.00 After Hours
Tank Removal Charge:
Minimum Usage Charge: see terms and conditions
Return Check Charge:
Minimum Delivery Charge: $20.00
Meter Deposit:
(Held and will be returned upon
termination after all charges paid)

Pressure & Leak Checks
Propane installation:
Interruption of Propane Suppy:


Meter System Fee:

$TBD per statement (monthly)
(metered service customers)

Prime and Start Charge: $104.00



  1. Acceptance: Upon acceptance by Downeast Energy of this application, applicant (and co-applicant) shall become the “Customer”.

  2. Property: Downeast Energy will provide Customer with appropriate propane storage tank (“tank”) or cylinder and related equipment (in Downeast Energy’s opinion), which will, at all times, remain the property of Downeast Energy and will not become a fixture or part of Customer’s real estate. A UCC-1 may be filed with the appropriate state where tank is located.

  3. Minimum Usage Charge: A minimum usage charge (“MUC”) shall be in-curred by Customer if Customer’s annual propane purchases are less than one (1) times the water capacity of the tank supplied to the Customer. The time frame for the annual propane purchases for any season shall be measured from 10/1/XX until 9/30/XX.

    Current MUC Charge

    Tank Size MUC
    <120 Gal. $64
    120 Gal. $89
    240–330 Gal. $164
    500 Gal. $189
    1000+ Gal. $289


  4. Exclusive Delivery: Customer agrees that only propane sold by Downeast Energy will be delivered to the tank or cylinder provided by Downeast Energy.

  5. Delivery Price: Customer shall pay Downeast Energy’s rates, fees or charges in effect on the date that propane is delivered to Customer. Downeast Energy reserves the right to change its rates or charges without prior notice. The price of propane varies based on market influences, Downeast Energy’s costs, volume of use, and other factors.

  6. Service Charges: Service charges are based upon Downeast Energy’s then current labor and operational costs.

  7. Default: Customer agrees to pay all invoices received from Downeast Energy within 30 days of the date of any such invoice. Customer will be considered in default if balances are unpaid after 30 days from date of purchase. Customer will be assessed a late charge on balances 30 days past due. See terms below.

  8. Equipment Operation and Access: Downeast Energy shall maintain the equipment in good operating condition at all times. Customer hereby agrees that Downeast Energy shall have right of entry at all times upon customer’s premises at any or all reasonable hours of the day for the purpose of removal, inspection, and repair to or to maintain the equipment. Access will be granted to Downeast Energy without question or hindrance by Customer or Customer’s agents. Customer will always be responsible for maintaining accessibility to said equipment.

  9. Limitations on Damages: Downeast Energy shall not be liable for any loss sustained by Customer as a result of the exhaustion of Customer’s supply of fuel, nor for any injuries to persons, damage to property or loss due to the negligence by Customer, its employees, or assigns. Downeast Energy shall not be liable for incidental or consequential damages. Additionally, we will not be responsible for damages for failure to deliver fuel to vacant, unattended or premises that are not readily accessible by our employees.

  10. Termination (propane only): Prior to termination, Customer shall use all propane in tank or cylinder. Any propane remaining in the tank or cylinder upon removal shall become the property of Downeast Energy and the value thereof may be credited to the Customer at the discretion of Downeast Energy. Customer shall remain liable for all fees and charges incurred by Customer prior to termination. Upon termination Downeast Energy may charge Customer the tank removal charge.

The current price and/or rate for “service, propane, minimum usage charge(s), tank rental charge(s), tank removal charge(s)”, and any other fee, charge or cost to Customer is readily available by visiting or calling one of Downeast Energy’s Customer Service Representatives at the address or telephone number printed on the reverse side of this document (or page one (1) if faxed). Downeast Energy reserves the right to increase any prior fees, rates or charges without prior notice.

Downeast Energy does not share any Customer’s personal information with any other entity except its affiliates.